Technology Revealed is an Apple service and support consulting firm. Our goal is to keep your business running efficiently with your Mac technology. As top-level certified Apple Consultant's Network engineers, we have been integrating and supporting Macs and iOS devices with Microsoft Active Directory and Open Directory environments since 1993, our reputation speaks for itself.
We offer an expert-level, trained and certified staff of engineers and repair technicians. That means our customers get reliable Apple business solutions using the latest technology. Network security, data redundancy and "over-the-air" controls are put in place at your site to keep your employees productive and your data secure.
Working with Technology Revealed
As soon as we hear from a prospective customer, we get right on it. With a full-time operations manager and a person who coordinates our schedule, we start by discussing your needs. We will ask questions about your environment, the work you need to get done, how you are currently doing it and what your issues may be. We begin with a brief phone call with you and one of our engineers (at no cost to you) to over all this. Once we’re able to assess where your Mac business computing needs are at, we will suggest an approach and structure. If it makes sense, we will then schedule a time to come out and do the work that addresses your immediate need.
Apple Service and Support Plans
Our favorite approach in working with you is when you choose to create a plan with us, which includes regularly scheduled visits. We like to stay in touch with our customers, but more importantly, there are a lot of things we can look at when we visit, which keeps us ahead of the curve and maximizes your uptime. We also provide managed services where we are able to monitor your computers 24/7/365.
Apple Hardware Repair
We have a tremendous amount of experience in Mac hardware repair and software upgrades. We can do it all at our shop in Milford, CT. No appointment is necessary. Technology Revealed works closely with the New Haven Apple Store and the Trumbull Apple Store to address Apple hardware repairs for out of warranty machines and machines they no longer support or data recovery for their customers crashed hard drives.
Technology Revealed began because of a lack of high-end Macintosh support in the marketplace at the time. Our main focus was standup training via numerous Adult Education programs and that led to the support of the Mac OS with many of the Adult Ed students that needed someone to come to their home or office to help them out. From there it was the owner as a one-man show for a few years until things got too busy and we hired our first Systems Engineer. Now with the 4 Software Engineers and Repair Techs, numerous Apple Certifications and our own building, we are the oldest and largest Mac only consulting company in Connecticut. Our focus has never changed, it is still all about the customer, their work and finding the most cost effective, efficient way to get it all done.