The watchman for your Macintosh network and servers
MacSentinels is a program developed to keep your Mac network infrastructure continuously monitored and working. At Technology Revealed, we understand that your network and servers are the lifeline to your business. Employee productivity, billings, profits and valued information all hinge on these critical pieces of technology that need to perform 24 hours a day, seven days a week, 365 days a year.
How it works: Leveraging the right mix of automated monitoring technology and certified Macintosh Engineer assistance.
MacSentinels continuously monitors your critical Mac network infrastructure in real-time verses using a generic templates that monitors the unix system beneath it. MacSentinels also monitors network devices such as routers/switches for traffic as well as other support devices such as APC battery backups.
Our centralized server in a secure data center watches:
- The health of the drives in your server
- The current state of your backup(s)
- The status of your RAID storage
- Your server’s current disk usage and available space
- General health of OS X
- Server/client access and availability
- Server restarts or configuration change
- The state of your internet connection
- The temperature/humidity of your server room
- The state of your battery backup
The system constantly collects data for immediate or future analysis. When a potential or current issue is found or thresholds are exceeded, MacSentinels then proactively informs you immediately.
Unlike other systems that send alerts, but leave you to interpret and act on them yourself, MacSentinals has dedicated Apple certified professionals that recommend corrective actions. This ensures that your systems are always running at peak efficiency and maximum uptime. We also provide custom developed alerts for Macintosh third party backup solutions.
|Gauges||Free||Paid||What this means|
|Priority Support||x||Paid = Immediate notification, onsite in 4 hrs. for critical emergencies*.|
|Availability||x||The server is up and running or down and no one can work|
|Crashing Processes||x||Which service/program has recently crashed such as iCal, backup software, etc.|
|Disk Errors||x||x||Disk drive/RAID disk is working properly or has stopped working so no one can access their files|
|CPU Load||x||x||% out of 100% that the processor is being used – the higher the %, the slower the computer to respond to requests|
|Service Status||x||Filesharing, Web, iCal, etc. are up and working meaning users can access their files, calander, etc. or these programs are not running correctly|
|AFP Connections||x||How many people are connected to the server|
|Battery Status/Load/Runtime||x||UPS is fine or not – how much load it has and how long it will work if the power goes out. UPS is the battery backup for your server/backup machine|
|Battery Environmental Monitoring||x||This gives you your room temp, humidity of the room, etc. If it's too hot or humid bad things will happen to your server|
|Time Drift||x||Time and date is accurate – services (iCal) rely upon accurate time|
|Reboot/Boot Time||x||x||How long your server has been up and running, has it rebooted and how many times|
|RAID Status||x||Your server drives are up and running fine or not – not degraded.|
|Memory Details||x||x||How stressed your system is with RAM|
|Disk Space||x||x||How much or less capacity you have to store data files on your server|
|Network Connection Details||x||Status of all network connections (state)|
|Temperature Sensors||x||x||Internal temperature sensors in server, if things get to hot inside the server will stop working|
|Mounted Volumes||x||All hard drives and extenally mounted volumes are active or not.|
|Backup Status||x||x||Backup program is up and running or not – status, when last run sucessfully etc|
|Network Traffic||x||x||Higher the number the busier the network = slow network speed|
|Router/VLAN Taffic||x||Higher the number the busier the remote network = slow remote network speed|
|Router/WAN Ping Latency||x||How long it takes for router to respond to a request. Measures load of router and whether your internet is up and running|
* Critical emergencies will be defined as server or internet down
Contact us on the contact form to learn more about how MacSentinels can provide you remote monitoring of your Apple network and servers.