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New York & Connecticut Apple Certified Technicians
Who are we?
Technology Revealed is an Apple business computer service and support company, serving the New York City and Connecticut areas for the last 20+ years. We provide onsite service and support, for Apple server and computer products; we help you work iMacs and Macbook Pros, iPhones and iPads, into your business environment, making sure you can continue to do whatever your business or organization does, and let us worry about making sure your company’s networks and servers are running smoothly. Any of the things that would normally be part of an IT manager’s requirements; security, networking, storage, cloud backups, TR Macs has the Apple Certified technicians and consultants to help.
How Does it Work?
As soon as we receive contact from a prospective customer, we will be very curious, asking a bunch of questions about your environment, your Mac or Macs, and as soon as possible, we will probably want to see that environment, so we will schedule an appointment to do that. Once we’re able to assess where your business computing needs are at, we will suggest an approach and structure. Our favourite is when you choose to create a plan with us, which includes regularly scheduled visits. We like to stay in touch with our customers, but more importantly, there’s a bunch of stuff we can look at when we visit, which keeps us ahead of the curve, and maximizes your uptime.
Why TR Macs?
- Apple Certified technicians
- Onsite and remote server support
- Full-time Engineers and Repair Technicians
- Hardware Repair & Support
- Apple-only IT Support
- Service-level Agreements available (SLA)
TR Macs was built on the premise that Apple Computers and products, and the technology, business, and design innovations inherent in those products, deserve a place in the world of business computers. Through the talent and hard work of our engineers, and our direct, no-nonsense approach to both business and technology, we have been able to keep delivering IT service excellence. None of it would be possible without our great roster of customers – a roster you can join as soon as you’re ready to get in touch.